1. Overview

Fitness Factory KC, LLC (“Fitness Factory KC,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes how we collect and use your Personal Information when you visit our website at fitnessfactorykc.com, use the FFKC Training Hub mobile application, or otherwise interact with our community platform.

Please read this Privacy Policy carefully to understand our practices regarding your Personal Information. By accessing or using the FFKC Training Hub, you agree to the terms of this Privacy Policy. We may update this policy periodically; your continued use of the platform after changes are made is deemed acceptance of those updates.

2. The Information We Collect

We collect two types of information: Personal Information (identifiable data) and Non-Personal Information (anonymous usage data).

Directly from you: When you create an account on the FFKC Training Hub, we collect your name, email address, and phone number. You may also voluntarily provide profile details, photos, workout logs, and messages within our community forums.

Automatically: As you navigate the app, we collect information about your interaction with the platform through cookies, pixel tags, and device identifiers to improve performance and user experience.

From third parties: We may obtain information via social media platforms if you choose to link your accounts to our Hub.

3. How We Use Your Information

We use your information for the following purposes:

Community Functionality: To personalize your experience, allow you to participate in community feeds, and track your fitness progress.

Support & Updates: To provide customer service, send security alerts, and notify you of app updates or changes to our policies.

Business Operations: To perform data analysis to identify fitness trends and improve the content offered within the Hub.

Communication: To send newsletters or promotional materials related to Fitness Factory KC, in accordance with your preferences.

AI Policy: We do NOT use your Personal Information to train generalized artificial intelligence or machine learning models.

4. How We Protect Your Information

The FFKC Training Hub utilizes reasonable administrative, technical, and organizational security measures to protect your data against loss, unauthorized access, or disclosure. However, no digital platform is 100% secure. If you suspect your account has been compromised, please contact us immediately.

5. When We Share Your Information

We do not sell your Personal Information for monetary compensation. We may share data with:

Service Providers: Trusted partners who assist with app hosting, data analysis, and email delivery.

Community Members: Information you post to public feeds or community boards will be visible to other members of the Training Hub.

Legal Requirements: If required by law, we may disclose information to respond to legal processes or protect the rights and safety of our members.

SMS Privacy: We do NOT share your phone number or text messaging opt-in consent with third parties for marketing purposes.

6. Children’s Privacy

The FFKC Training Hub is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such data, we will take steps to delete it immediately.

7. Your Legal Rights

Depending on your location (including residents of California, Colorado, Connecticut, Utah, and Virginia), you may have the right to request access to, correction of, or deletion of your Personal Information. You may also opt out of certain types of data processing or targeted advertising.

HOW TO CONTACT US

If you have questions about this Privacy Policy or wish to exercise your legal rights, please contact us at:

Fitness Factory KC, LLC

10550 W 103rd St.

Overland Park, KS 66214

Phone: (913) 395-9015

Email: [email protected]

Web: fitnessfactorykc.com